The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Breakfast!
“The breakfast spread exceeded my expectations, offering a good variety that fueled my day perfectly.” view full review
Cozy Comfort
“The room was incredibly comfortable, making it a relaxing retreat after a long day of exploring the city.” view full review
Quick Cab Service
“I was impressed with how quickly the front desk arranged a cab for me; it was ready in under 10 minutes!” view full review
Easy Access
“The parking facilities were convenient and straightforward, making my entire stay worry-free.” view full review
General
No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key card access
Services
Housekeeping
Dining
Bar/ Lounge area
Business
Meeting/ Banquet facilities
Room features
Air conditioning
Heating
Media
Flat-screen TV
Show more
Location
66-71 Lancaster Gate,
London,
United Kingdom,
W2 3NZ,
Greater London
Map view
street view
66-71 Lancaster Gate,
London,
United Kingdom,
W2 3NZ,
Greater London
City landmarks
Park
Hyde Park
1.7
km
Garden
Buckingham Palace
3.0
km
Museum
Victoria and Albert Museum
2.3
km
Museum
Science Museum
1.9
km
Museum
Natural History Museum
2.1
km
Palace
Kensington Palace
640 m
Marylebone Rd
Madame Tussauds London
2.3
km
Park
Kensington Gardens
760 m
Westminster Bridge Road Riverside Building
Coca-Cola London Eye
4.4
km
87-135 Brompton Rd
Harrods
2.4
km
Great Central House
Marylebone
2.4
km
Museum
The British Museum
3.9
km
Event hall
Royal Albert Hall
1.5
km
Praed St
Paddington
900 m
Gallery
Wallace Collection
2.1
km
Monument
The Albert Memorial
1.3
km
Art object
Sherlock Holmes Museum
2.1
km
Museum
Apsley House
2.3
km
Museum
Design Museum
2.3
km
Westbourne Grove
Westbourne Grove
1.5
km
Oxford Street
Oxford Street
2.6
km
Park
Holland Park
2.1
km
Museum
Leighton House Museum
2.0
km
Fountain
Princess Diana Memorial Fountain
1.3
km
Store
Kensington High Street
1.7
km
Gallery
Lisson Gallery
2.0
km
Nearby
LondonEngland
Bayswater
570 m
Monument
Peter Pan Statue
520 m
Kensington Gardens
Elfin Oak
510 m
Restaurants
Pat's Cafe
100 m
19 Leinster Terrace
Malaysia Hall
470 m
30-34 Queensborough Terrace
Sheila's Cafe
360 m
24A Craven Terrace Lancester Gate
La Meena Cafe
450 m
9 Craven Terrace
TukTuk
620 m
54 Queensway
Restaurant 40's
570 m
40 Queensway
Putera Puteri
610 m
7 Inverness Place
Waffle House London
480 m
21 Queensway
Fentons Bayswater
440 m
127 Bayswater Road
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
friendly staff
great location
small dining area
room not made up
7.2/10
Very good
Rooms
7.0
Location
8.6
Service
8.1
Dining
7.0
Guest reviews
7.2/10
based on 32 reviews
3.5/5
based on 2394 reviews
7.5
7.5/10 based on 13436 reviews
#509 of 1,086 hotels in London based on Tripadvisor
Alan
United Kingdom,
May
2024
7.8/10
The hotel is situated in an excellent location, close to the tube station, Kensington park, and with free parking on Sundays. The rooms, though slightly run down, offer a good value for money. The friendly and helpful staff make the stay pleasant, despite occasional understaffing. The dining experience is varied and good, but noise levels in the restaurant can be disruptive.
Rooms
7.0
The rooms, while a little run down, provide a comfortable bed and a quiet atmosphere. The advertised flat-screen TV was missing, with some channels having no signal.
Service
8.0
The staff is very helpful and obliging, especially the reception team, despite being occasionally understaffed.
Location
9.0
The location is excellent, in a quiet sidestreet close to the tube station, buses, and Kensington Park. It feels safe, even for a solo female traveler.
Dining
7.0
The dining options are varied, with a lot of choices for both continental and cooked breakfast, although noise levels in the restaurant can be disruptive.
Facilities
8.0
The hotel offers useful facilities close to popular areas like Hyde Park and Oxford Street, with character and proximity to the tube station.
Robert
United Kingdom,
April
2024
7.6/10
My stay at the hotel was a mixed experience. While the rooms were clean and quiet, they didn't quite match the pictures and overlooked a heating plant at the far end of the corridor. The service from the staff was top-notch, and they even dealt with noisy neighbors. The location was convenient, close to multiple tube stations and Hyde Park, but the bathroom shower was too hot at times. The dining options were average, with some variety needed in the menu. Overall, the hotel offered a good value for money with comfortable accommodation and friendly service.
Rooms
7.0
The rooms, although not as depicted in the pictures and with a view of the heating plant, were surprisingly clean and quiet.
Service
9.0
I was impressed by the competent and friendly staff who handled noise issues and were attentive to my needs, especially with my little one.
Location
8.0
The hotel's location was brilliant, situated near multiple tube stations, museums, and Kensington Gardens, offering easy access to various attractions.
Dining
7.0
The dining experience was satisfactory, with room for improvement in menu variety, but I enjoyed the artisan bread. Price was reasonable.
Facilities
7.0
The hotel facilities met basic needs, and considering the value offered, they were satisfactory.
Sara
United Kingdom,
April
2024
7.8/10
The hotel is well-located in a very affluent residential area of London, close to Hyde Park and with convenient access to tube stations. The rooms are comfortable, but they are on the smaller side. The service was friendly and accommodating, although check-in felt a bit impersonal. The dining options were tasty but had some basic selections. Overall, a good value for money stay with mainly positive highlights.
Rooms
7.0
The rooms were very comfortable, but a little small in size.
Service
8.0
The service was really helpful, and the beds were comfy.
Location
9.0
The location was welcoming and bright, close to Hyde Park and with easy access to tube stations.
Dining
7.0
The dining experience offered well-cooked and tasty options, but some basic selections were noted.
Facilities
8.0
The hotel provides standard facilities for a comfortable stay.
Eleanor
United Kingdom,
March
2024
8.0/10
The hotel's location was ideal for visiting central London, close to Hyde Park and multiple tube stations. The rooms were small, with a view over an unsightly quadrangle space. The service was outstanding, always going the extra mile to meet guests' needs.
Rooms
7.0
The rooms, although small and overlooking an unappealing view, were located on the 6th floor, which I appreciated for the quietness.
Service
9.0
The staff were pleasant, helpful, and always friendly.
Location
9.0
The hotel's location was excellent, just a short walk from several tube stations, across the road from Hyde Park, and with convenient access to central London attractions.
Dining
7.0
The dining experience was satisfactory, with a good breakfast selection, although sometimes busy and rushed.
Facilities
8.0
The hotel provides convenient facilities and amenities for a comfortable stay.
Robert
United States,
March
2024
7.2/10
My stay at the hotel was a mixed experience. The rooms were spacious and clean, but there was an issue with the room not being made up on the first full day despite the card being placed on the door. The hotel is well-located near Paddington and Hyde Park, but the dining area was too small to accommodate the number of guests, leading to a less than ideal experience.
Rooms
7.0
The room was a nice size, lovely, and clean, though more suited for a single than a double occupancy. The amenities were basic but sufficient.
Service
7.0
The staff were friendly and approachable, which was a positive aspect. However, attention to guests could be improved as there were instances of chatting without attending to guests' needs.
Location
8.0
The hotel's location was good, just a short walk to the underground and nearby parks. It was easy to access great breakfast venues in the area. While the proximity to Paddington and Hyde Park was convenient, the lack of nearby cafes was a downside.
Dining
7.0
The dining experience was pleasant overall, but the restaurant was too small to handle the number of people staying at the hotel. The breakfast options were good value for money, but the additional cost per day per person seemed excessive given the limitations.
Facilities
7.0
friendly staff
small dining area
John
United Kingdom,
February
2024
8.0/10
My stay at the hotel was a mixed experience. While the rooms were spacious and nice, unfortunately, they were incredibly noisy with no natural light. The service was really excellent, although we were advised to park our car quite far away. The location was fantastic, offering easy access to the underground and the beautiful green spaces of Kensington Gardens and Hyde Park. The dining was basic but good enough, and the staff always tried to make us feel welcome despite the busy breakfast times.
Rooms
7.0
The rooms were spacious and nice, although incredibly noisy with no natural light.
Service
9.0
The service was really excellent, but we were advised to park our car in a public garage quite far away.
Location
9.0
The location was fantastic with easy access to the underground and the beautiful green spaces of Kensington Gardens and Hyde Park.
Dining
7.0
The dining was basic but good enough, and the staff always tried to make us feel welcome despite the busy breakfast times.
Facilities
8.0
The facilities were adequate for our needs during the stay.
Gary
United Kingdom,
February
2024
7.4/10
The hotel was in a convenient location, close to tube stations and within walking distance to Hyde Park and Kensington Garden. The rooms were old and dated, making it a bit challenging to adjust the water temperature in the shower. The staff were incredibly helpful and accommodating, especially Malee, who assisted us with extending our stay. The dining experience offered a good selection, but seating could be improved for a smoother service flow.
Rooms
6.0
The rooms were old and dated, with some maintenance issues.
Service
9.0
The staff were very helpful and went out of their way to assist us.
Location
8.0
The hotel is conveniently located near public transportation and key London attractions.
Dining
7.0
The dining experience offered a good variety of choices, but seating could be more efficient.
Facilities
7.0
The hotel offers essential facilities to ensure a comfortable stay.
Frank
United Kingdom,
February
2024
6.6/10
The hotel's location next to Hyde Park is a real plus, easily accessible from tube and bus stations, but the noise from the tube trains every 4 minutes can be bothersome. The room cleanliness was an issue with the strong smell and dirt, though the air conditioning saved us on hot nights.
Rooms
5.0
The room cleanliness was a letdown with a strong smell and dirt; however, the air conditioning unit was a lifesaver on the hot nights.
Service
7.0
The staff was friendly and professional, even when dealing with difficult situations; however, their demeanor felt a bit cold and impersonal during interactions.
Location
8.0
The hotel's location near Hyde Park is excellent and convenient for exploring the city with bus routes nearby, but it may be a bit far from some attractions.
Dining
7.0
The dining experience was good with a decent selection, offering enough choices to satisfy everyone.
Facilities
6.0
John
United Kingdom,
January
2024
6.8/10
The hotel is conveniently located close to Kensington Gardens and within walking distance of the underground, making it a great spot for exploring the city. The rooms are clean and well-equipped, though they may seem a bit dated. The service is decent, with staff being busy but polite during my stay. The dining experience was somewhat crowded and could be improved in terms of flavor. Overall, a good value for the money with excellent proximity to key attractions.
Rooms
7.0
My room, although in the basement with some outside noise, was surprisingly light, clean, and had everything I needed, including a kettle.
Service
6.0
The service, while a bit slow at times, was decent and the staff were polite and focused on their tasks.
Location
9.0
The hotel's location is excellent, situated in a quiet district within a short walk to Kensington Gardens and close to two underground stations.
Dining
5.0
The dining area was a bit too crowded for my liking, but the options were decent for a continental breakfast.
Facilities
7.0
The hotel offers basic facilities and amenities, suitable for a comfortable stay.
Judith
United Kingdom,
January
2024
8.4/10
The hotel offers warm and welcoming rooms and everything you need for breakfast. Despite initial coldness in the room due to ventilation between residents, it soon warmed up with the oil-filled radiators provided. The view from the room overlooks the back of the kitchens where staff come out to smoke, which might not be appealing to everyone. Overall, the hotel's location is fairly central in London, which is a great advantage.
Rooms
8.0
The rooms are warm and welcoming.
Service
9.0
They are attentive and readily available when needed.
Location
9.0
The location is great, especially for the Central Line and Hyde Park.
Dining
8.0
The dining experience ensures hot food being piping hot and regularly topped up. The range to select from is fresh and excellent, though a broken oven led to temporary supply shortages.
Facilities
8.0
The hotel's facilities are well-kept and provide all the necessary amenities for a comfortable stay.
Max
United States,
December
2023
7.4/10
My stay at the hotel was a mixed experience. The location was excellent, but the room I was assigned to was in the basement, which made it a bit dark and too hot despite the air conditioning. The service was very courteous, especially from Athina and Vanessa, who made dining enjoyable.
Rooms
7.0
My room was in the basement which made it a bit dark and too hot despite the air conditioning.
Service
8.0
The staff, especially Athina and Vanessa, were lovely and made dining enjoyable.
Location
8.0
The location of the hotel is the only good thing about it. It was excellent and convenient.
Dining
7.0
The dining experience was good with a good choice, but coffee and juice could have been better.
Facilities
7.0
The hotel facilities were adequate but nothing exceptional.
convenient location
basement room
Michael
United Kingdom,
December
2023
8.2/10
The hotel is ideally located outside Hyde Park, offering easy access to the Capital City. The rooms, though small, are clean and quiet at night and provide a variety of facilities. The service is both polite and attentive. The dining experience is satisfying, though noise levels need control in the restaurant. A positive feature is the proximity to Hyde Park, while a downside is the potential noise disturbance during dining.
Rooms
8.0
The rooms were clean and quiet at night, offering a variety of facilities though small in size.
Service
9.0
The service was polite and very attentive, aiming to please guests.
Location
9.0
The hotel's location outside Hyde Park is perfect, providing easy access to the Capital City.
Dining
7.0
The dining experience was pleasant, offering a satisfying way to start the day, marred slightly by noise levels from other guests.
Facilities
8.0
The hotel offers adequate facilities for a comfortable stay with variety in the dining options.
Dan
United States,
December
2023
8.2/10
The hotel was cozy with a great location near beautiful parks and gardens, just a stone's throw away from Oxford Street and Marble Arch. The service was friendly, offering clean rooms with comfortable beds and a convenient AC. The dining experience was enjoyable, but the restaurant size didn't quite match the number of guests. Overall, a pleasant stay with good value for money.
Rooms
7.0
The rooms were not huge but big enough for a short break. Despite being a bit cold, they were clean. However, my room was not ready until nearly 4 pm, an hour past check-in time at 3 pm.
Service
8.0
I found the service to be fine with clean facilities. The breakfast options were good enough to fill you up for the day. The staff was friendly and accommodating, but it was surprising to learn that a particular request was considered unusual.
Location
9.0
The location was good for my needs, close to tube stations and right next to 2 underground stations. It's situated in a calm area next to Hyde Park, making it easy to get around.
Dining
8.0
I enjoyed the dining experience, especially the fresh bread rolls. The location and cleanliness were top-notch, but the restaurant size seemed inadequate for the number of guests.
Facilities
9.0
The facilities were modern and well-maintained, offering a pleasant stay with great value for money.
convenient location
small restaurant
Philip
United Kingdom,
December
2023
7.2/10
The hotel is ideally located near Queensway and Bayswater underground stations, making it convenient to explore central London. The rooms, though on the smaller side, are comfy. The service is mixed, with some very helpful staff but occasional long waits. Dining offers a decent variety, though breakfast time constraints were noted. The pricing is reasonable considering the proximity to key attractions.
Rooms
7.0
The rooms, though small, were comfy.
Service
6.0
The service had some helpful staff but occasional long waits.
Location
8.0
The hotel's location near underground stations makes it ideal for exploring central London.
Dining
7.0
Dining offers a decent variety, but breakfast time constraints were noted.
Facilities
8.0
Facilities were adequate for a comfortable stay.
Joseph
United States,
November
2023
8.2/10
I had a wonderful stay at the hotel, with clean and comfortable rooms and a great location near Winter Wonderland. The service was top-notch, and the staff was friendly and professional. The dining was good value for money but could use some improvement in freshness. The facilities were enjoyable, making my stay memorable.
Rooms
8.0
The rooms were exactly what I expected, with a good shower. The location was ideal for Winter Wonderland, which was the main purpose of my visit. I was even upgraded on my special night!
Service
9.0
The service was excellent, very professional despite being busy. The staff was friendly and everything was very clean.
Location
9.0
The best thing about the hotel is its location in Lancaster Gate. It's a bonus to have plenty of bars and restaurants within a 5-minute walk. Hyde Park is less than 5 minutes away, allowing easy exploration of London's shopping areas like Oxford Street.
Dining
7.0
The dining experience was good value for money, but some items were a little stale with limited favorite options available.
Facilities
8.0
The hotel facilities were great, with a nice bar and friendly bar staff. The surroundings were clean and the rooms were spacious.